CUSTOMER SERVICE ASSISTANT

Work & Work SA

For an important international organization operating in the medical‑scientific sector, we are looking for a customer service assistant.

CUSTOMER SERVICE ASSISTANT

The selected candidate will join the Membership & Registration team and will be mainly responsible for reviewing, updating, and cleaning data within the company CRM system.

Main Responsibilities

• Review and update data within SalesForce CRM
• Identify and manage duplicates, inconsistencies and missing information
• Validate and correct administrative and account data
• Ensure database quality, accuracy and consistency
• Support administrative and customer service activities within the department

Requirements

• Diploma or university degree
• Previous experience in administrative roles or data cleaning/data entry activities
• Strong analytical skills and ability to handle repetit...