Customer Service Assistant

Job Summary:

Responsible for assisting the sales and marketing group in answering client inquiries and complaints.

Duties and Responsibilities:

• Schedules deliveries and shipment to clients
• Coordinates with Logistics regarding delivery schedules and priorities.
• Monitors special orders from clients.
• Performs general clerical functions such as filing, typing and keeping records for the sales and marketing group.
• Answers clients' inquiries on delivery dates, stock availability and other related matters.
• Performs other tasks related to the position that maybe assigned from time to time.

Competency Requirements:

• Problem-solving skills
• Time management
• Communication skills
• Record keeping
• Attention to details
• Responsiveness to clients' needs

Qualifications:

• Graduate of any 4-year course.
• At least 1 year experience in ...