Customer Service Assistant

Company Description
Daythree is an award-winning business process management company, recognized for delivering exceptional customer experience driven by insights and innovation. With expertise in Customer Experience Lifecycle Management, Daythree stands out by providing innovative solutions tailored to client needs. The company's commitment to excellence and operational efficiency has solidified its reputation as an industry leader, making it a desirable place to work.
Role Description
This is a full-time on-site role as a Customer Service Assistant located in UOA Business Park Subang Jaya. Primary responsibilities include providing quality customer support, addressing inquiries, and resolving issues to ensure customer satisfaction. The role requires effective communication with customers, maintaining a positive attitude, and contributing to a seamless customer experience. Additional responsibilities may include documenting customer interactions and identifying opportunities ...