Customer Service Assistant

Job Responsibilities

• Take ownership of customer issues and follow-through till resolution;
• Represent the company in negotiating and building relationship with shippers and carriers;
• Maintain consistently positive interactions to nurture customer relationships;
• To establish and maintain good relationship with customers, Dimerco stations, alliances and business partners;
• To co-ordinate with other departments for maximization of resources, facilities, productivity, service efficiency & minimize cost through team work;
• Attend and participate in sales meetings, trainings and trade shows;
• To undertake other assignment from the Management.
• To research and seek out prospects to build portfolio of clients;

Job Requirements

• Fresh graduate with interest in the Freight Forwarding industry is welcome to apply
• Minimum 2 years working experience in related field (forwarding/transportation/...