CUSTOMER SERVICE ASSISTANT (PSH)

WORK DESCRIPTION:

• Meet and greet customers;
• A warm and approachable manner;
• Provide outstanding customer service to improve customer satisfaction and relationship;
• Provide information about Penang Hill and its attractions to visitors;
• Crowd control and queue management;

REQUIREMENTS:

• Malaysian citizen, 19 years old and above;
• Minimum diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or any other related disciplines. Fresh graduates with a higher qualification are encouraged to apply;
• Previous working experience in a hotel or tourism-related establishment will be an added advantage;
• Pleasant personality, outgoing and like meeting new people;
• Strong language proficiency in English and Bahasa Malaysia (both verbal and written). Additional language skill will be and added advantage;
• Motivated and self-driven...