Customer Service Assistant

Company Description
GAIC Professional Services Inc. is an outsourcing and consulting services company that provides innovative and technology-driven solutions to clients across various industries and sectors. As a subsidiary of EEI, GAIC Professional Services Inc. functions as the internal professional services arm, dedicated to delivering efficient and high-quality support. The company emphasizes cutting-edge solutions to meet client needs while fostering growth and excellence in its operations.
Role Description
This is a full-time hybrid role for a Customer Service Assistant based in Makati, with flexibility for some work-from-home arrangements. The Customer Service Assistant will handle customer inquiries, provide exceptional customer service, and ensure customer satisfaction through effective communication and support. The role involves addressing customer concerns, maintaining detailed records of all interactions, and contributing to the overall enhancement of the custome...