Customer Service Assistant - Setia City Mall

Lendlease is a globally integrated real estate group with core expertise in Investment Management, Development, and Construction. For more than 60 years, we have created thriving places.

Setia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping, dining, entertainment and park life in the area.

About the role

We are seeking a Customer Service Assistant to join our team. Customer Service Assistant is responsible for attending to inquiries/feedback/requests/complaints from shoppers and tenants tactfully and in a timely manner. Your role includes but not limited to:

• Communication with shoppers and tenants in person or via phone call.

• Ensuring all customer facilities such as strollers and wheelchairs are in good working condition and maintained at high standard of cleanliness

• Conducting internal dai...