Customer Service Assistant

About the Role

Contract: Permanent
Hours: Part‑time
Hours of Work: 4 hours per week, working Sunday

As a Customer Service Assistant, you’ll play an important part in maximising store performance by delivering outstanding service and supporting the presentation and availability of products. From assisting with stock management to offering knowledgeable advice, you’ll ensure every interaction reflects our values: Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative.

Key Responsibilities

• Deliver excellent customer service that is friendly, respectful, and solution‑focused.
• Support the store team in maximising sales opportunities through product knowledge.
• Take ownership of a designated department and drive sales through merchandising and promotions.
• Review stock levels and adjust seasonally to meet customer needs.
• Process goods inwards and maintain stock file accuracy. <...