Customer Service Assistant

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — Responsibilities
Update and maintain WMS records for inbound, outbound, import/export shipments, duty payments, and car movements. Manage daily inventory records, location plans, and ensure accurate reporting across systems. Coordinate transportation, delivery, and collection of vehicles; communicate with customers on orders and event arrangements. Prepare and maintain accurate transaction records, shipping documents, permits, and defect reports. Liaise with operations controllers to arrange deliveries and confirm customer orders. Handle billin...