Customer Service Assistant/Executive

Responsibilities:

• Sales Support. Liaising with principals / sales team on the status of their orders.
• Efficient and accurate Order Processing input transfer into the Dynamics 365 Business Central.
• To prepare and consolidated loan/consignment items, Sales Report, backlog order, inventory report and any other relevant report which as and when required. This is includes of keeping track of any pending order.
• Administer invoice and job orders, inventory / keeping track of inventory and demo units.
• To assist / Handle in tender preparation and quotation preparation. This is including of typing of quotation, Sebutharga, Tender and etc.
• To assist in handling customer inquiries or complaints and to provide product or technical information on product range. Redirect customers' inquiries to the respective Sales personnel / Service Engineer or Department Head.
• To coordinate for Department on Exhibition, Seminars and etc.