Customer Service Associate (Deskbound) #ESS

Locations: East/ North East

Working hours: 3+2 work week

Weekdays: 1pm - 10pm (8hrs excl. break)

Weekends: 8:30am - 6:30pm (9hrs excl. break)

About the job:

We are seeking a Customer Service Associate, to assist the team in front lineoperations at the front desk ensuring smooth operations. You will need todisplay a professional image by delivering high-quality service experience andaccurate information to customers

Responsibilities:

.Accountabilities,responsibilities and main duties:

.Abilityto deliver professional and high-quality service experience in acustomer-facing role

Identify customers' needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction

.Taking ownership of customers' problems and follow through effectively and efficiently

.Key member of the customer support function in establishing continuou...