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Customer Service Associate (Japanese & English) - Hybrid
Dow Jones
Full-time
Tokyo, Japan
other-general
Posted:
February 28, 2026
Location:
Tokyo, Japan, Japan
Job Description
**The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.**
Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.
We encourage anyone who wants to join us in our mission to apply.
**Key Responsibilities:**
+ Provide high-level telephone and email support on Dow Jones’ suite of products and services including but not limited to The Wall Street Journal, Barron’s, and MarketWatch by answering our customer q...
Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.
We encourage anyone who wants to join us in our mission to apply.
**Key Responsibilities:**
+ Provide high-level telephone and email support on Dow Jones’ suite of products and services including but not limited to The Wall Street Journal, Barron’s, and MarketWatch by answering our customer q...
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Job Type:
Full-time
Location:
Tokyo, Japan
Posted:
February 28, 2026
Deadline:
April 02, 2026