Customer Service Associate

MEET COMPASS
We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn't find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.
As Part Of The Compass Experience Team, You Will
Respond to customers primarily through phones as well as through email, chat, text, and social channels while creating memorable service interactions.
Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice
Build a strong understanding of your assigned brand's products, procedures, and resolutions
Work collaboratively with...