Customer Service Associate – Project Support

If you are looking for customer service jobs in Cebu that go beyond routine call handling and involve coordination, documentation accuracy, and structured project support, this role offers a strong fit. Fusion CX is hiring Customer Service Associates for a work-from-office role in Cebu that supports internal project coordination and documentation workflows in a fast-paced operational environment.

Job Description:

About the Role
As a Customer Service Associate – Project Support, you will be responsible for supporting structured projects that require precision, documentation control, and cross-functional coordination. The role involves managing multiple deliverables, working with internal teams, and ensuring outputs meet defined quality and process standards.

Key Responsibilities

• Ensure quality and accuracy of all work produced within assigned project support functions
• Manage multiple concurrent tasks involving teams with technical an...