CUSTOMER SERVICE ASSOCIATE RBS

SGS
Full-time Bogotá, Bogota Information and Record Clerks
Posted:
June 04, 2026
Location:
Bogotá, Bogota, Colombia

Job Description

Descripción del empleo

Primary Responsibilities:

  • Work with clients and the technical laboratory to scope work for proposals, prepare and submit quotes for USP, EP, and JP compendial testing. Keep client and quote information up to date in CRM / Quotation platforms.
  • Act as a liaison between clients and the Microbiology and Chemistry department to ensure service is being delivered on-time and with high quality. Provide information / follow up to client, as needed. Upon request coordinate technical support and advice, to maintain high customer satisfaction.
  • Specific Responsibilities:

  • Use general knowledge of chemistry, microbiology and analytical techniques to develop & present technical solutions to clients in proposals indicating cost timelines & resource.
  • Prepare proposals in a way that matches client enquires, ensure that the quote review and approval process is followed and implemented. Follow-up with clients w...
  • Apply for this Job

    Submit your application for the CUSTOMER SERVICE ASSOCIATE RBS position at SGS.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Bogotá, Colombia
    Posted: June 04, 2026
    Deadline: July 14, 2026