Customer Service Associate – Remote Support & Coordination

Guidedbyljtravel
Full-time Pittsfield, Massachusetts Personal-Care-and-Service
Posted:
June 08, 2026
Location:
Pittsfield, Massachusetts, United States

Job Description

Job Summary

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.

This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process. You will play a key role in helping ensure each client's experience is handled smoothly from start to finish.

In this role, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

  • Manage and respond to client inquiries in a timely and professional manner
  • Take ownership of client requests and follow them through to completion
  • Assist with coordinating travel arrangements, scheduling, and updates
  • Provide clear guidance and next steps to clients
  • ...

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Job Overview

Job Type: Full-time
Location: Pittsfield, United States
Posted: June 08, 2026
Deadline: July 18, 2026