Job Description
About Us
Quantanite is a leading global provider of Business Process Outsourcing (BPO) services, known for delivering exceptional customer experiences through innovation, operational excellence, and a people-first culture. We're growing rapidly and are looking for passionate, customer-centric individuals to join our journey.
About the Role
We are looking for enthusiastic and empathetic Customer Service Representatives to join our frontline support team. In this role, you will assist customers using a popular food delivery platform, ensuring queries are resolved efficiently and interactions leave a positive impression. Your ability to remain calm, problem-solve on the spot, and communicate clearly will be key to your success.
Key Responsibilities
- Handle customer queries via phone, chat, and email in a courteous and timely manner
- Resolve concerns related to orders, payments, deliveries, and mobile app usage
- Communicate accurate...
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