Customer Service

Sharp & Carter are partnering with a well-established Australian manufacturing organisation experiencing continued growth and investment nationally.
We are seeking a commercially minded Customer Service Representative to join a high-performing team in a role that blends customer service, account management and sales support.

This is not a high-volume call centre position - it’s a relationship-driven, operationally integrated role sitting at the centre of production, sales and supply chain.

The Opportunity Reporting to the General Manager and working closely with the Head of Business Development & Marketing, you will manage a portfolio of customer accounts end-to-end, ensuring orders are delivered in full and on time.

Key responsibilities include:

Acting as the primary contact for allocated customer accounts

Managing order entry, backorders and delivery timelines

Proactively communicating updates and managing expectati...