Customer Service - Background Verification Check Industry

Job Title: Customer Agent - Background Screening Industry

Job Type: Full-Time

Working Hours: 8AM - 6PM

Working Days: Monday - Friday (5 days)

About Us

Welcome to Startek - where innovation meets dedication! We are a trailblazing company committed to delivering top-tier service to our valued customers. At Startek Malaysia , we believe that a supportive and inclusive work environment is the key to success.

Job Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about our background check services, processes, and results.
• Process background check requests and ensure all necessary documentation is collected and verified.
• Follow up with customers to ensure their issues are resolved and they are satisfied with our services.
• Contribute to continuous ...