Customer Service Bookkeeper (Remote)

Why You’ll Love Working Here:
If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you’ll feel right at home at Mainstreet (Bench) .
We offer a remote-first culture , career growth opportunities , and a supportive, people-first team that celebrates clear communication and client success.

Job Description

Accurately categorize transactions, reconcile accounts, and maintain clean ledgers

Identify and resolve discrepancies with care and attention to detail

Conduct monthly financial reviews to ensure every client’s books are accurate and up to date

Client Support & Communication

Serve as the main point of contact for your clients — small business owners who rely on your guidance

Provide empathetic, professional, and clear communication across chat, email, and phone

Build strong...