Customer Service Bookkeeper (Remote)

Why You'll Love Working Here:If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you'll feel right at home at Mainstreet (Bench).
We offer a remote-first culture, career growth opportunities, and a supportive, people-first team that celebrates clear communication and client success.Job DescriptionAccurately categorize transactions, reconcile accounts, and maintain clean ledgersIdentify and resolve discrepancies with care and attention to detailConduct monthly financial reviews to ensure every client's books are accurate and up to dateClient Support & CommunicationServe as the main point of contact for your clients — small business owners who rely on your guidanceProvide empathetic, professional, and clear communication across chat, email, and phoneBuild strong relationships by explaining financial information in a way clients can easily understandProblem Solving & OwnershipTake initiative to ide...