Customer Service Broker (Home & Auto Insurance)

Ontario Teachers Insurance Plan (OTIP)
full-time Waterloo, Ontario Sales Representatives, Services
Posted:
March 13, 2026
Location:
Waterloo, Ontario, Canada

Job Description

Job Description

Join Our Dynamic Broker Service Team – Elevate Customer Experiences as an Insurance Broker!

Are you passionate about customer service and problem-solving? Do you thrive in a fast-paced environment where your expertise makes a real difference? 

As a licensed Insurance Broker, you’ll play a critical role in helping members navigate their automobile and property policies with confidence. Reporting to the Assistant Manager, Broker Service, you'll provide expert guidance, assess risk, and ensure every interaction is smooth, efficient, and positive.

Why You’ll Love This Role

Engage & Assist: Answer coverage inquiries, process policy changes, and ensure our members receive personalized, professional service every step of the way.

Resolve Challenges with Confidence: Handle concerns with care and professionalism - assessing issues, identifying solutions, and delivering resoluti...

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Job Overview

Job Type: full-time
Location: Waterloo, Canada
Posted: March 13, 2026
Deadline: April 22, 2026