Customer Service/ Call Centre Officer x2

Summary:

• Automotive industry
• Multiple locations hiring: Redhill/ Ubi
• Office hours/ 8 hours shift arrangement (shift allowance provided)
• AWS/ Yearly bonus
• Positive work environment

Call Centre Officer (Office hours- Ubi)

• Attend to incoming customer phone calls and provide assistance as required.
• Schedule service appointments for customers efficiently.
• Support service advisors with call centre-related tasks.
• Perform general administrative duties to ensure smooth operations.
• Carry out additional duties as assigned by the supervisor.

Call Centre Support Officer (8 hours Shift arrangement - Redhill)

• Handle inbound and outbound calls to and from customers professionally.
• Process job orders related to vehicle breakdowns, ensuring accurate data entry.
• Capture and submit job orders correctly using GPS/CAD systems.
• Manage all custom...