Customer service - Chinese speaker

Job Title : Customer Service Representative (Fluent in English & Chinese)

Job Location : Remote
Shift Timings : 8 hrs per day
Employment Type : Full-time / Part-time (Specify as needed)

About Us

We are looking for a dedicated and skilled Customer Service Representative who can handle customer inquiries, resolve issues, and provide top-notch service in both English and Chinese . This is a remote role, ideal for individuals who are self-motivated, organized, and possess strong communication skills.

Key Responsibilities

• Respond to customer inquiries via email, phone, and live chat in both English and Chinese .
• Provide accurate and timely information regarding our products/services.
• Resolve customer complaints and concerns with a focus on customer satisfaction.
• Assist in processing orders, returns, and exchanges.
• Maintain ...