Job Description
Job Overview
As a Customer Service Representative II, you will serve as a key contact and liaison between customers, field personnel, Marketing, Pricing, Engineering, and Manufacturing to ensure their total satisfaction. You will interact with customers on an ongoing basis, handling requests and providing the support needed in a timely, professional, and courteous manner in a fast-paced environment. Act as the Hubbell leader to organize and prepare quotation proposals and review customer orders for acceptance. Coordinate technical, commercial, export, and import requirements. Provide support and back-up to field sales and customers on product needs. Be the first point of contact for Intercompany Customer Service.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Research and resolve Receivable issues, investigate and resolve issues related to return goods, credits, and warranties.
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