Customer Service Clerk

Time Appointments are working on behalf of a leading logistics specialist based in Felixstowe who are currently recruiting for a Customer Service Clerk to join their thriving business. This is a fantastic opportunity to work in a varied and dynamic operational role, covering a wide scope of accountabilities.

Key Duties & Responsibilities:
· Receive and process all bookings from the customers to an agreed specification and within the agreed timescales.
· Liaise with the customers at all levels as required, ensuring a professional approach and image is maintained.
· Develop and maintain strong working relationships with all departments and customers.
· Manage the day-to-day activities of the customers, in conjunction with the requirements of the Commercial department and in line with Company standards
· Proactively maximise all sales opportunities available from the customer base
· Maintain high standards of customer care at all times and deliver...