Customer Service Consultant

Marsh McLennan Companies
Full-time Adelaide, South Australia Information and Record Clerks
Posted:
March 02, 2026
Location:
Adelaide, South Australia, Australia

Job Description

Description:

  • 2 weeks paid training provided

  • 37.5 hours per week - Rotating roster – Monday to Friday between 7am-8pm. NO WEEKENDS

  • Fixed term contract: 16th March 2026 to 31st August 2026

  • We are seeking talented individuals to join our Helpline team at Mercer. This role will be based in our Adelaide - King William office. This is a hybrid role that has a requirement of working at least three days in the office.

    We will count on you to:

    As part of the Mercer Helpline team, your mission will be to provide exceptional customer service and general advice to members relating to their superannuation across many of the funds we administer. You’ll focus on building strong relationships of trust with members and internal colleagues while achieving KPIs that focus on call quality and customer experience.

    What you need to have:

  • Customer focused mindset...

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    Job Overview

    Job Type: Full-time
    Location: Adelaide, Australia
    Posted: March 02, 2026
    Deadline: April 11, 2026