Customer Service Consultant | Aged Care

SMAART is excited to be partnering with an Australian home care provider that focuses on supporting older Australians to live independently at home. We are currently on the lookout for empathetic, curious and solutions-focused  Customer Service Consultants  to join their growing team.

As a Customer Service Consultant, you will provide tailored support via phone and email, assisting customers with their Home Care Packages and helping them maximise and manage their funding.

What’s in it for you?

• Full-time, permanent position
• Competitive salary of $70,000 + super
• Brisbane/Melbourne/Sydney CBD location
• Hybrid working model – work from home up to 3 days per week
• Monday to Friday role, operating between 7am–7pm with some occasional Saturday work. 
• Be part of a collaborative and supportive team with ongoing career development
• Access to an EAP, plus additional 4 days...