Customer Service Consultant

Are you passionate about delivering exceptional customer experiences and building strong relationships? We are seeking a dedicated Customer Service Specialist to join our dynamic team, supporting both internal stakeholders and external customers in a fast-paced automotive environment.

The Company
Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. 

What You’ll Do:

• Serve as the first point of contact for customers, answering inbound calls and making outbound calls with professionalism and care.
• Build and maintain strong internal partnerships, ensuring open and effective communication across departments.
• Promote activities and provide updates to internal stakeholders while escalating customer concerns as needed.
• Manage service bookings, maintain accurate records and ensure wor...