Customer Service Consultant

This long-established organisation is a trusted specialist importer and supplier of industrial packaging, with a strong and respected presence in the Australian market.

About the Role
This position plays a pivotal role as the first point of contact for customers. You will deliver friendly, responsive, accurate, and consistent service while supporting the end-to-end order process. The role also involves managing and tracking all orders, coordinating daily deliveries, stock production, follow-ups, and working closely with the warehouse and production team.

Key Benefits

• Long-standing specialist leader in their field
• Excellent salary package: $77,000 + superannuation
• On-site parking
• Work close to home - based in Dandenong

Key Responsibilities

• Liaise with customers via phone, email, and face-to-face interactions
• Respond promptly to customer enquiries and q...