Customer Service Consultant (full-time, permanent, home-based)

The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives.

Promptly enter purchase orders to meet or exceed the agreed to service levels. • Partner with Customer Care Leads to guarantee Achievement of service level agreements. • Identify gaps in customer care processes and partner with customer experience team to resolve. • Bachelor´s degree in any field; Languages (Mandatory):

English (C1), French (C1) and Spanish (C1)

Minimum 2 years’ experience in Customer Service/Care roles within B2B business segment.

Utilizes data (KPIs) to drive business results. • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected categor...