customer service consultant

Job Duties:

1. As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.

2. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.

3. Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.

4. To maintain accurate and comprehensive record of new and existing customers.

Requirements:

1. Candidate must possess at least a Diploma in any field or equivalent.

2. Preferably with retail experience in telecommunication products and services.

3. At least One (1) year of working experience in the related field is required for this position.

4. Able to work in flexible hours including weekends and public holidays, according to the retail op...