Customer Service Consultant

About the Role
Join a leading Australian-owned manufacturer in this exciting Part-time Customer Service role based in Newcastle. You'll be the face of the brand, working with both retail and trade customers to build strong, long-term relationships. This is a fantastic opportunity to combine customer service, sales, and technical knowledge while growing your career in a stable and respected industry.

Key Responsibilities

• Build and maintain lasting relationships with clients
• Provide tailored product advice based on customer briefs and needs
• Prepare accurate quotations from plans, schedules, and inspections
• Educate customers on the product range and brand values
• Follow up on leads and ensure a smooth customer experience
• Continuously develop your product knowledge to stay ahead

Benefits and Perks

• Work with a leading Australian manufact...