Customer Service Consultant (Travel Industry)

As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines. 

Be part of our journey. Be part of our success.

We’re looking for an enthusiastic Customer Service Consultant (Travel Industry) to work with our growing team in our beautiful office in Makati.

Responsibilities:

• Answer and manage inbound calls, live chats, emails and other channels of communication from global customers with a sense of urgency
• Develop strong relationships with new and existing customers
• Make and manage accommodation bookings made online using the booking platform
• Manage amendments, cancellations, rebookings and refunds
• Sourcing products and services offline with Travel Partners if nee...