Customer Service Consultant

Tile Town is looking for a Customer Service Consultant to join our team. This is a hands-on role that combines helping customers on the showroom floor with shipping, receiving, and inventory support. If you enjoy working with people but also like staying active and organized behind the scenes, this could be a great fit.

This role is a mix of customer service and operational support.

Customer Service

• Greet and assist customers in the showroom

• Help customers find products that fit their project needs

• Answer product questions and guide customers through options

• Support the sales team in creating a positive customer experience

Shipping & Receiving

• Receive incoming shipments and check orders for accuracy

• Prepare customer orders for pickup or delivery