Customer Service Consultant|DEX

Alpha Grid Sdn Bhd
Full-time Kuala Lumpur, Kuala Lumpur Other-General
Posted:
March 01, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

About the Role

We are looking for a Customer Service Consultant who has a genuine interest in meme coin trading and Web3 communities. In this role, you will support users, manage online communities, and help create a positive and engaging trading environment.

If you are active in crypto communities and enjoy interacting with users, this opportunity is for you.

Key Responsibilities

  • Respond to user inquiries and resolve issues in a timely and professional manner
  • Manage and maintain an organized, positive community environment
  • Share announcements, updates, and campaign information with users
  • Plan and organize community engagement activities to increase participation
  • Monitor community feedback and provide insights to the internal team
  • Support overall user experience improvement initiatives

Requirements

  • Strong interest or active involvement in meme coin trading
  • Proficient in C...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: March 01, 2026
Deadline: April 10, 2026