Customer Service Coordinator (1 yr contract, up to 3300)

• 1 year contract
• US MNC @ Lok Yang (West)

Role Summary: -

Services Specialist supporting Quoting & Fulfilment Team in handling spare parts inquiries, preparing proposals, serial records retrieval and process and manage customer orders.

Responsibilities: -

• Handle spare parts inquiries
• Costing and prepare proposals
• SAP Parts Setup (SPS) Workflow requests
• Handle serial records retrieval requests (specification sheets, BOM, Assembly Quality Plan (AQP), drawings, certificates, etc)
• Review purchase orders received to ensure correctness for order processing
• Order processing & Order management
• Handle short lead time orders
• Assist in reports generation

Requirements :

• Minimum 1 year relevant experience preferred.
• Excellent communication and interpersonal skills.
• Familiar with SAP is an asset.
• Strong PC skills, proficient in ...