CUSTOMER SERVICE COORDINATOR (BILINGUAL)

Bachelor’s Degree

4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients

Background in Technical/IT customer service (Security Systems, ELV & Networking industry preferred)

Fluent in Arabic and English (spoken and written)

Proficient in MS Office

Experience with ERP & CRM systems

Knowledge in:

Quotation preparation

Tender submission

Maintenance Service Contracts management

Official correspondence

Well-organized, team-oriented, with strong interpersonal skills and a pleasing personality

UAE Driving License is a plus