Customer Service Coordinator

What You Will Enjoy Doing

MAIN PURPOSE

To manage and maintain client relationships by ensuring efficient and accurate order fulfilment.

Key Duties And Responsibilities

• Review pricing on sales orders received from customers, approve, and accurately capture them in the system.
• Monitor label stock based on orders received and flag the need for reorders where necessary.
• Capture purchase orders in the Alpla purchase order system.
• Coordinate with customers regarding delivery dates and follow up to ensure timely deliveries.
• Compile Excel spreadsheets under supervision (initially).
• Perform invoicing tasks under supervision.
• Handle additional administrative functions as required.

Based on the Business Process Management (BPM) processes the job holder is responsible for:

S6 (Assure product conformity)

• S6.3 Responsible to comply with all Hygiene req...