Customer Service Coordinator

To manage and maintain client relationships by ensuring efficient and accurate order fulfilment.

KEY DUTIES AND RESPONSIBILITIES

• Review pricing on sales orders received from customers, approve, and accurately capture them in the system.
• Monitor label stock based on orders received and flag the need for reorders where necessary.
• Capture purchase orders in the Alpla purchase order system.
• Coordinate with customers regarding delivery dates and follow up to ensure timely deliveries.
• Compile Excel spreadsheets under supervision (initially).
• Perform invoicing tasks under supervision.
• Handle additional administrative functions as required.
• S6.3Responsible to comply with all Hygiene requirements in the plant.
• S6.2Support complaint handling by reporting all identified non-conformities and support in the implementation of effective corrective actions determined by the process owner...