Customer Service Coordinator II

Our client, is a Business Manufacturing And Supply company, is looking for a Customer Service Coordinator II for their Corning, NY location. Responsibilities:

+ Manage assigned domestic and international customers to execute error free transactions

+ Receive, validate and enter customer orders accurately and timely using both Optical Fiber’s PeopleSoft (PS) as well as Optical Fiber’s SAP order management systems (depending upon source location). For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager’:

+ Create templates in Origin Manager for each ship from location to each customer.

+ Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed.

+ Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.

+ Mainta...