Customer Service Coordinator

What You Will Enjoy Doing
MAIN PURPOSE
To manage and maintain client relationships by ensuring efficient and accurate order fulfilment.
Key Duties And Responsibilities
Review pricing on sales orders received from customers, approve, and accurately capture them in the system.
Monitor label stock based on orders received and flag the need for reorders where necessary.
Capture purchase orders in the Alpla purchase order system.
Coordinate with customers regarding delivery dates and follow up to ensure timely deliveries.
Compile Excel spreadsheets under supervision (initially).
Perform invoicing tasks under supervision.
Handle additional administrative functions as required.
Based on the Business Process Management (BPM) processes the job holder is responsible for:
S6 (Assure product conformity)
S6.3 Responsible to comply with all Hygiene requirements in the plant.
S6.2 Support complaint handling by reporting all identified non-conformities and sup...