Customer Service Coordinator

Brambles
Temps plein Madrid, Community of Madrid Information and Record Clerks
Posted:
June 04, 2026
Location:
Madrid, Community of Madrid, Spain

Job Description

Description

As a Customer Service Coordinator, Automotive Southern Europe, you will be executing the 1st level Support of all customer queries by phone & email and being 1st point of contact for existing customers.

Key Responsibilities May Include:

  • Professionally manage and resolve customer inquiries, complaints, and requests, ensuring timely and effective communication while adhering to service level agreements (SLAs).
  • Facilitate smooth customer onboarding processes, ensuring accurate setup of customer accounts, and delivering system training where needed to support customer success.
  • Collaborate cross-functionally with teams such as Sales, Finance, and Operations to ensure a seamless customer experience, from order processing to issue resolution.
  • Maintain accurate and up-to-date customer information and service requests in relevant systems, ensuring data integrity and supporting performance tracking and reporting.
  • Co...
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    Job Overview

    Job Type: Temps plein
    Location: Madrid, Spain
    Posted: June 04, 2026
    Deadline: July 14, 2026