Customer Service Coordinator

About the role

We are seeking an experienced Customer Service Coordinator to join our team at YEONG CHAUR SHING PAPER MILL SDN BHD' in Melaka, Melaka. This full-time position plays a crucial role in providing exceptional customer support and ensuring the smooth running of our operations.

1. Responding to customer inquiries and requests in a timely and professional manner
2. Handling customer complaints and resolving issues effectively
3. Maintaining accurate records of customer interactions and order details
4. Coordinating with internal teams to ensure the successful delivery of products and services
5. Providing administrative support for the sales and customer service functions
6. Assisting with the implementation of customer service strategies and initiatives

What we're looking for

1. Relevant experience in a customer service or client-facing role, preferably within the Client & Sales Administration industry ...