Customer Service Coordinator

Role summary:

• Earn up to $3,500 monthly basic.
• Entitled AWS + VB
• Quarterly company incentives
• Yearly special bonuses
• Work conveniently in Tuas with company transport provided.
• Enjoy a 5-day work week, Monday to Friday, 8 am–5 pm #True Work-life-balance

Job scope:

• Act as the main point of contact for customers via phone, email, and in-person.
• Respond to inquiries, service requests, and complaints promptly, ensuring timely follow-up.
• Coordinate with operations, logistics, and billing teams for smooth service delivery.
• Manage collections, purchase orders, billing documentation, and maintain accurate NAV records.
• Prepare reports, service forms, compliance documents, and support process improvement initiatives.

Requirements:

• Min 2 years of relevant experiences required
• Diploma in Administrative, Supply Chain, Service Management, Busines...