Customer Service Cum Admin Executive

Position: Customer Service cum Admin Executive
Location: Lot LG61, Setia City Mall, Bandar Setia Alam, 40170 Shah Alam, Selangor
Employment Type: Full-Time, Permanent
Salary: RM2,500 – RM3,200 per month

Job Overview

We are looking for a proactive and detail-oriented Customer Service cum Admin Executive to join our team at Setia City Mall. This dual-role position combines front-line customer service with administrative support to ensure smooth daily branch operations.

You will be the first point of contact for customers while also assisting with documentation, reporting, and coordination tasks. This role is ideal for individuals who are organized, customer-focused, and able to multitask in a fast-paced service environment.

Key Responsibilities
1. Customer Service Support

• Welcome and assist walk-in customers with inquiries and service requests
• Provide clear guidance on service procedures, warranty coverage, and expected time...