Customer Service cum Admin

About Beam Storage Pte Ltd

Beam Storage is a proptech, storage and logistics tech startup with operations in Singapore and Malaysia. Consumers, SMEs and enterprises utilize our on demand storage and logistics platform because it can readily scale up/down based on their needs, and provides service and convenience that is unparalleled in the industries we serve.

The Customer Service Representative (CSR) cum Admin is responsible for responding and following up to inquiries by existing and potential customers, driving sales growth and customer satisfaction.

Responsibilities:

• Respond to inquiries from existing and potential customers by chat, email, and phone as they come in
• Liaising with service providers and vendors to obtain quotations and arrange for outsourced services/products
• Follow up with prospects by chat, email and phone to convert into paying customers.
• Prepare quotations and follow up with potential customers to dri...