Customer service cum administrative

Job Summary We are a pest control company with stable growth seeking two administrative service personnel who share our commitment to sincere public service. Responsibilities Respond promptly to customer queries to deliver excellent customer service Coordinate with relevant departments and staff to resolve customer requests and feedback professionally and timely Manage customer feedback and recovery processes to enhance customer satisfaction Prepare and process invoices accurately and on schedule Organize and maintain customer contact and sales data efficiently Perform daily administrative duties as assigned to support operations