Customer Service | Czech + Polish + Lithuanian + English | Volvo Group | Gent

Job description


At Volvo, they are looking for an enthusiastic customer service representative to join their Central-East team and contribute to their mission of getting vehicles back on the road quickly and efficiently.



Your duties:



- Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.


- Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.


- Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.



Keywords: customer support advisor, customer service, call agent, customer service representative

Profiel

Bachelor thinking level.


Fluent in English, Czech, Polish and Lithuanian (minimum B2 level).