Customer Service Dispatcher
Johnson ControlsJob Description
What youwill do
As a B2B Dispatcher, you will coordinate and deploy field engineers to ensure timely and efficient services for customers. You will dispatch engineers based on location and skills, manage a smooth scheduling system, and provide customers with regular updates. Building strong relationships with internal teams and engineers will help resolve issues quickly and maintain high customer satisfaction. Additionally, you will monitor performance, ensure adherence to routing processes, and offer constructive feedback for continuous improvement.
What we offer
Competitive Salary: Reflecting your skills and experience.
Generous & Flexible Leave Entitlement:25 days of annual leave (pro-rated in hours) plus time off in lieuforany Bank Holidays worked.
Holiday Purchase Scheme:Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
...
Apply for this Job
Submit your application for the Customer Service Dispatcher position at Johnson Controls.
Apply Now Save for Later